Ode to Corporate Status Quo
June 8th, 2007 by Sterling Hager
I don’t care what the experts say
We’re entitled to a lack of transparency.
Keeping our customers and the truth at bay
Is a big part of our valued conspiracy.
We’re a corporation, not a sewing bee.
Dialogue, community, conversation and authenticity?
Corporate candor and communications simplicity?
That will ruin our competitive advantage of duplicity.
It must not be encouraged or allowed to occur,
Do not with new media fanatics concur.
What’s that you say, there’s a blogger on the phone?
Tell ‘em I’m out, and adopt a stern tone,
Tell ‘em whatever may be the issue
Concerns us not and here’s a tissue.
It’s just one unhappy customer is all
Voiceless, thank goodness, powerless and small.
And get me PR on the line
I want a release about how sublime
Are the results of our own customer satisfaction poll.
Propaganda, remember, is always and ever, our goal.
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June 9th, 2007 at 8:22 pm
Where your meter is a little rough, the prose behind the poetry is spot on, Sterling. As I read about Wynn Las Vegas becoming the first casino to have a dealers’ union, CBS reversing course on canceling Jericho, JetBlue’s David Neeleman stepping in the Chairmanship only roll, Las Vegas’ Towbin Hummer’s case being made national (in contrast, one of their other dealerships have a damaging Website dedicated to them), and so on and so forth … what will take to see what seems so painfully obvious. The communication game has changed and for the few who don’t want to embrace social media, well, I suggest that they at least study up on how to survive it. All my best, Rich